Medical billing company
Medical billing services for independent practices.
Billsen Medical Billing files your claims, works your denials and follows up on every unpaid balance until it is paid. We also handle insurance credentialing, front-office support and practice marketing, so you have one company for the business side of your practice.
Serving practices in all 50 states. HIPAA-compliant processes.
Claim submission
We code, review and submit your claims to insurance on a daily schedule.
Denial management
We correct denied claims, appeal them and follow up until they are paid.
Credentialing
We complete and submit insurance applications and follow up with each payer.
Practice support
Scribes and virtual assistants for notes, phones, scheduling and paperwork.
Billing problems are usually quiet until the deposits drop.
Claims sit unsubmitted. Denials are never appealed. Patient balances go uncollected. Insurance applications stall for months. Most practices do not have the time or the staff to stay on top of all of it. That is the work we take over.
Get paid for the work you already did
We submit clean claims, appeal denials and keep calling insurance companies about unpaid claims so revenue is not written off.
Free up your staff
Scribes and virtual assistants take over notes, phone calls, scheduling, records requests and prior authorizations.
Bring in new patients
A website, local search listings and Google Ads that bring appointment requests from patients near your office.
Our services
Everything on the business side of your practice.
Billing is our main service. Credentialing, staffing and marketing are available when you need them, from the same company and the same account manager.
- Dedicated billing team
- Named account manager
- Monthly reporting
- No long-term contract
Not sure where your billing is losing money?
Send us your specialty, payer mix and current billing setup. We will review your denials, unpaid claims and credentialing status and send you a written summary of what we found. There is no cost for the review.
Client dashboard
See the status of your billing at any time.
Every client gets a login that shows submitted claims, denials being worked, credentialing progress and open items waiting on your office. You do not have to call for an update.
The screens shown here are examples, not client data.
Your Billsen dashboard
What we're working on right now
Billing
On track
Credentialing
3 in progress
Tasks for you
1 open
Claims submitted this week
Up to dateDenials being worked
In progressCredentialing — Aetna
Waiting on payer
Updated as your Billsen team works. No status calls needed.
Specialties
We bill for outpatient specialties.
Each specialty has its own codes, documentation rules and common denials. Our billers are assigned by specialty, not at random.
Behavioral Health
Most experienceTherapy and psychiatry sessions, time-based codes, telehealth visits and authorization limits.
Explore this specialtyPrimary Care
Most experienceOffice visits, annual wellness visits, chronic care management and preventive screenings.
Explore this specialtyDermatology
Most experienceBiopsies, excisions, pathology, modifiers and separating medical from cosmetic services.
Explore this specialty
Billing by specialty
A therapy claim and a skin biopsy claim are denied for different reasons.
Your billers should already know the documentation your payers ask for and the modifiers your visits need. We set up your billing around your specialty and the insurance plans your patients carry.
New practices
Opening a new practice?
Insurance credentialing takes months, and you cannot bill most plans until it is approved. We start there, then set up your billing and front office before your first patient visit.
- 01
Choose your payers
We review which insurance plans your patients are most likely to carry.
- 02
Get credentialed
We prepare and submit your applications and follow up with each insurance company.
- 03
Set up billing
Fee schedule, clearinghouse and claim workflow are set up and tested before day one.
- 04
Staff the front office
Phone coverage, intake and scheduling are handled from your opening week onward.
- 05
Get found online
Your website and local listings go live so patients can find and book with you.
Who we work with
Independent practices, at every stage.
We work with practices that are opening, practices run by one provider and practices with several providers and locations.
New practice
You are opening soon.
You need insurance credentialing started and billing ready before your first patient. We handle both and tell you what to expect on timing.
- Insurance applications prepared and submitted
- Billing and clearinghouse setup
- Front-office coverage from opening week
- Website and local listings live at launch
Solo practice
You are the whole office.
You cannot see patients all day and still submit claims, appeal denials and answer the phone. We take the billing and the paperwork.
- Claims submitted and followed up every week
- Denials appealed without you chasing them
- A virtual assistant instead of a new hire
- Scribes so notes are finished the same day
Group practice
You have several providers.
More providers means more insurance enrollments and more places revenue can stall. We track billing and credentialing for each provider separately.
- Billing reported by provider and location
- Credentialing and renewals per provider
- Administrative support for the whole team
- Reports for the owner and the office manager
How to get started
Four steps to hand over your billing.
No setup fee and nothing to sign until you have the pricing and the plan in writing.
- 1
Tell us about your practice
A 30-minute call about your specialty, your providers, your payers and your current billing.
- 2
Get a free billing review
We look at your unpaid claims, denials and credentialing status and send you what we found.
- 3
Approve the plan and pricing
You get the services, the timeline and the rate in writing before any work starts.
- 4
We take over the work
We move billing across in stages so claims keep going out, then report to you every month.
Why practices choose us
A billing company that answers the phone.
The complaints we hear most about billing companies are silence, turnover and claims nobody followed up on. Here is how we work instead.
Billers assigned by specialty
Your claims are worked by people who bill your specialty every day and know how your payers deny.
You can check the status yourself
Your dashboard shows submitted claims, denials in progress and anything waiting on your office.
One company, one account manager
Billing, credentialing, staffing and marketing in one place instead of four vendors and four invoices.
Every denial gets appealed
Denied claims are corrected and appealed, and unpaid balances are worked oldest first until they are resolved.
Notes that support the claim
Our scribes document visits so the chart matches what is billed, which is where most denials begin.
Credentialing that keeps moving
We call payers on a set schedule instead of waiting for a letter, and you can see where each application stands.
FAQ
Common questions.
If your question is not answered here, ask us on the call and we will give you a straight answer.
Free billing review
Find out what your billing is leaving behind.
Tell us your specialty, how many providers you have and who handles your billing today. We will review your denials, unpaid claims and credentialing status and send you a written summary at no cost.