Behavioral health billing
Billing built for session-based care.
Therapy and psychiatry practices bill the same codes over and over — which means small payer differences repeat across an entire caseload. We keep recurring claims clean and follow up on what stalls.
What makes it different
High claim volume, low dollar per claim.
A behavioral health practice can submit hundreds of similar claims a month. A single wrong modifier or unit rule multiplies fast, and denials rarely announce themselves.
- Time-based psychotherapy units
- Add-on codes and combined E/M visits
- Telehealth place of service and modifiers
- Prior authorization and visit limits
- EAP and carve-out behavioral plans
- Frequent patient coverage changes
Common denial drivers
Where behavioral health revenue gets stuck.
Authorization limits reached
Visit counts run out mid-treatment and sessions are denied until a new authorization is on file.
Session length mismatch
Documented time doesn't support the code billed, and the payer downcodes or denies.
Behavioral carve-outs
Claims go to the medical plan when a separate behavioral administrator handles them.
Support & credentialing
Panel access is the other revenue problem.
Behavioral health panels can be slow to open and slow to process. We handle enrollment for each clinician and track status per payer, plus scribing and virtual assistant support for documentation and intake load.
- Clinician-by-clinician credentialing
- Re-credentialing and roster updates
- Intake and scheduling support
- Documentation support for busy caseloads
- Eligibility checks before recurring visits
- Patient balance communication
Growth
Filling a caseload, not just a schedule.
Clients search for the specific thing they're dealing with, and for someone who takes their insurance. We build pages around the conditions and populations you treat, the states you're licensed in, and an intake path that doesn't make them call twice.
Client dashboard
See your sessions, claims and panel status.
Claims, denials, AR and credentialing progress in one place, whenever you want to check. Views shown here are examples.
Your Billsen dashboard
What we're working on right now
Billing
On track
Credentialing
3 in progress
Tasks for you
1 open
Claims submitted this week
Up to dateDenials being worked
In progressCredentialing — Aetna
Waiting on payer
Updated as your Billsen team works. No status calls needed.
FAQ
Behavioral health questions.
Free billing review
Find out what your billing is leaving behind.
Tell us your specialty, how many providers you have and who handles your billing today. We will review your denials, unpaid claims and credentialing status and send you a written summary at no cost.